Yes. You can label customers based on consumption amount, purchase frequency and other dimensions in the system, and then set coupon denominations and usage thresholds for different label groups. You can send coupons in batches with one click, and the whole process is visualized, so even novices can quickly get started.

Our system comes with an email tracking function that can count the email open rate, click rate, and even know which link the customer clicked. It will also generate data reports to help you judge the attractiveness of the email content.

當然有！我們為小型企業（如零售店、小型超市）設計了「入門版」套餐，價格更親民，專注於核心營銷功能，如電郵推廣和簡單客戶管理。新客戶或年付客戶可享折扣，詳情可與我們銷售團隊聯繫。

可以！我們的系統內建AI分析工具，能追蹤客戶行為（如購買頻率、瀏覽記錄），自動分群（如高價值客戶、潛在流失客戶），並提供報告建議你調整營銷策略。

Marketing Cloud 符合香港《個人資料（私隱）條例》，所有客戶資料加密儲存於安全雲端伺服器，並定期備份，確保不被未授權存取，免除法律風險。

No problem at all. We have a matching mobile APP that supports core functions such as viewing customer lists, follow-up records, marketing data, etc. You can also receive new customer reminders, so you can work anytime when you are on a business trip.

我們承諾費用透明，基本套餐已包括系統設置和定期更新費用。額外功能（如進階AI分析或第三方平台整合）可能需加購，但我們會在報價時清楚說明，絕無隱藏收費。

Yes. The system supports inserting personalized fields such as customer name and membership level into SMS templates, which will be automatically replaced with the corresponding customer information when sending, making the SMS more intimate.

我們提供靈活的月費計劃，可以按月訂購，如果覺得合適長期訂閱可享折扣。具體報價會根據你的業務規模和需求量身定制，歡迎聯繫我們了解詳情。

We provide free data migration services and support Excel spreadsheet import. Our technicians will help you check the data format to ensure that customer information, transaction records, etc. are fully migrated. It usually takes 1-3 days to complete.

When screening customers, the system can exclude customers who have purchased similar products in the past 30 days. The system will automatically filter to avoid repeated push notifications that may cause customer disgust and improve the effectiveness of notifications.

Yes. The system has a complaint management module. After entering the complaint content, it will be automatically assigned to the corresponding person in charge. The processing time limit can be set, and an automatic reminder will be given if it exceeds the time limit. After the processing is completed, the solution can also be recorded to form a closed loop.

Absolutely guaranteed. We use bank-level data encryption technology to encrypt and store all customer information, and back up data regularly. At the same time, we have strict authority management, and employees cannot export data privately, which fully complies with data security regulations.